Cleaning made easy.

About Pure Cleaning Victoria

Welcome to Pure Cleaning Victoria – Your Dedicated, Local and Trusted Partner in Home Cleaning

Dedication

Dedicated to offering dependable, and effective cleaning solutions for your home.

Expert Professionals

Our experienced cleaners employ cutting-edge techniques and eco-friendly products to deliver exceptional results that exceed expectations.

Tailored Plans

Whether you require a one-time deep clean, moving cleaning, or our recurring services, we have a plan to match your unique needs.

Our philosophy

Who are we?

At Pure Cleaning Victoria, We Understand The Importance Of A Clean And Organized Home. Our Roots Are Deep In The Community, Servicing Victoria Homes For The Past 10 Years

Our Roots

Our Passion for our Community and Cleanliness

We believe in the transformative power of a clean space. We view cleaning not just as a service, but as a therapeutic endeavor that bolsters peace and enriches your life. Our passion for cleanliness drives us to achieve meticulous results, ensuring your living spaces radiate freshness and vitality.

FAQ

Frequently Asked Questions

Find answers to the most common questions about our home services.

What is your cancellation or rescheduling policy?

A minimum of 24 hours' notice is required for cancellations or rescheduling to avoid a fee. Cancellations made within 24 hours of the scheduled appointment are subject to a cancellation fee of $50, and re-scheduled appointments a fee of $25.

Do you offer discounts and promotions?

Yes, we occasionally offer special promotions and discounts, especially for recurring services - if you get on a regular cleaning schedule with us you will enjoy lower rates than booking individual appointments! Be sure to check our website or contact us for information on our current offers. You can sign up to our newsletter to get updated on our latest offers!

How often should I schedule cleaning services?

The frequency of cleaning appointments depends on your preferences and needs. We offer flexible scheduling options, including weekly, bi-weekly, monthly, or one-time deep cleans. We recommend getting on a recurring schedule; our recommendation is to start a recurring schedule with an initial deep clean and then regularly scheduled standard cleans to maintain your results long term and enjoy a clean space indefinitely!

Are you Insured?

Yes, we are fully insured providing you with peace of mind and protection for your home. Upon request, we are happy to provide backup proof and documentation!

How do I schedule a cleaning appointment?

Scheduling a cleaning appointment is easy! You can contact us directly through our phone number (778) 402-1413, or fill out the contact form on our website with your details and we will get in touch with you ASAP with an estimate and availability. We're here to accommodate your preferred method.

Can I request specific cleaning tasks or customize the cleaning service?

Absolutely! We encourage you to customize your cleaning package to suit your needs. You can request specific tasks or areas of focus to ensure your complete satisfaction. This can be done by contacting us directly by email: info@purecleaningvictoria.com or phone: (778) 402-1413. Alternatively you can log onto your customer profile! With the click of a button you can view and customize upcoming appointment times and services directly from there.

Do I need to provide cleaning supplies and equipment?

We bring our own professional-grade cleaning supplies and equipment. You don't need to worry about providing anything; we've got it covered. In the case that you have preferred products that you would like us to use, please notify us and have it readily available for us in time for your scheduled appointment.

How can I pay for your services?

Accepted payment Methods are Credit Card and Direct Banking Transfer (E-Tranasfer). Please note, Cards will not be charged until AFTER the appointment is completed. All Details for making your payment will be provided on your Service Invoice, sent to your preferred email address upon completion of the service.

Do I need to be home during the cleaning appointment?

You do not need to be home during the cleaning appointment unless you prefer to be. Many of our clients provide access instructions, and our professional cleaning team can handle the job efficiently whether you're present or not.

Are your cleaning products safe and eco-friendly?

Yes, we prioritize your safety and the environment. We use safe and eco-friendly cleaning products and methods to ensure a healthy and sustainable cleaning experience for your home.

How much does your cleaning service cost?

Our cleaning service cost is highly variable and specific to your needs, based on the square footage of your home, the type of service you choose (standard, deep clean, move-in/move-out), the condition of your home, and any selected extras, if applicable. By Providing all the necessary details through our online contact form, we will be able to reach out to you ASAP and provide an accurate pricing estimate!

What services do you offer as a residential cleaning company?

We offer standard cleaning, deep cleaning, and move-in/move-out cleaning services for residential homes. Take a look at our services page for an in-depth look at what is included!

Cleaning made easy.

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Quality is Our Priority

A clean and tidy space not only enhances productivity and efficiency but also brings peace of mind. With our expertise in cleaning and organization, we aim to create a positive impact on your daily life.

Best Cleaning Services

From effective cleaning hacks and product recommendations to room-specific cleaning guides, we strive to empower you with the information you need to make your cleaning tasks a breeze.

Personalized Approach

Tailoring our services to your specific requirements, we offer customized cleaning solutions that align perfectly with your needs and preferences.

Experienced Team

Our team of experienced professionals is committed to providing top-notch cleaning services and sharing valuable information to help you achieve cleanliness and serenity in your home or workplace.